Terms & Conditions
1. Introduction
Welcome to Occasion (“we,” “us,” or “our”). By using our app, you agree to the following terms and conditions. Please read them carefully before proceeding.
2. Service Overview
Our app allows users to create events and send invitations via WhatsApp after approval and payment. Admins manage event approvals and invitations.
3. User Responsibilities
- Provide accurate and complete information when creating an event.
- Ensure compliance with local laws when using the app (e.g., for WhatsApp messaging).
- Use the app only for its intended purpose.
4.Payment Terms
- Payments are processed securely through Upayments. We do not store or process your payment details directly.
- Payment is required to proceed with sending invitations.
5. Refund Policy
- Eligibility for Refund: Refunds are issued only in the following cases:
Admins reject an event after payment.
Technical issues on our side prevent invitations from being sent.
- Non-Refundable Situations: Refunds will not be provided for: User errors (e.g., incorrect event details or invitee phone numbers).
Issues caused by third-party services like WhatsApp or Upayments.
- Refund Request Process: To request a refund, contact us at support@ocsnevents.com within 7 days of the payment. Include the transaction ID and details of your issue. Approved refunds will be processed within 14 business days and credited back to the original payment method.
6. Data Usage
- By using this app, you consent to our collection of your phone number, name, and other necessary data. See our Privacy Policy for details.
7. Event Approval and Invitations
- Events submitted are subject to admin review and may be approved or rejected based on our policies.
- Invitations are sent to invitees via WhatsApp, and users must ensure the accuracy of provided phone numbers.
8. Limitation of Liability
We are not liable for:
- Errors in event details or contact information provided by users.
- Issues caused by third-party services such as WhatsApp or Upayments.
9. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the app implies acceptance of the updated Terms.
10. Governing Law
These Terms shall be governed by the laws of Kuwait.